Privacy Policy

1. Scope of This Policy

This Privacy Policy applies to all users of www.valuefarehub.com, regardless of location. It is designed to address applicable privacy and data protection requirements, including:

• General Data Protection Regulation (GDPR) – European Union.
• California Consumer Privacy Act (CCPA/CPRA) – California, USA.
• Children’s Online Privacy Protection Act (COPPA) – USA.
• Personal Information Protection and Electronic Documents Act (PIPEDA) – Canada.
• Lei Geral de Proteção de Dados (LGPD) – Brazil.
• Other applicable privacy and data protection laws.

By using our services, you acknowledge the practices described in this Privacy Policy and any applicable consent requirements.

2. Information We Collect

We may collect the following categories of information in connection with flight searches, bookings, customer support, and related travel services:

1. a) Personal Information
   Name, date of birth, and other passenger information where required.
   Contact details: email, phone number, and address.
   Passport and travel document information when required for a booking or applicable travel service.
   Payment details, which may be processed securely through third-party payment providers.
2. b) Travel-Related Information
   Flight preferences, booking history, itinerary information, and special service requests.
   Loyalty or frequent flyer details when voluntarily provided by the customer.
3. c) Technical Information
   IP address, browser type, operating system, and device information.
   Cookies, session information, website usage data, and analytics information.
4. d) Sensitive Information
   Certain sensitive information may be collected only when necessary for a requested travel service, such as disability assistance or dietary requirements, and subject to applicable legal requirements and consent where required.

3. How We Use Your Information

Your information may be used for:

• Processing flight searches, bookings, reservations, and ticket issuance through applicable travel suppliers or consolidators.
• Communicating booking confirmations, itineraries, schedule changes, and travel-related updates.
• Providing customer support, including booking assistance and consultation or advisory services.
• Fraud detection, payment verification, security monitoring, and compliance with applicable laws and regulations.
• Marketing and promotional communications where permitted, with applicable options to opt out.
• Improving our website, flight search functionality, services, and customer experience.

Depending on the circumstances and applicable law, we may process personal information based on contractual necessity, legitimate interests, legal obligations, or consent.

4. Sharing of Information

We do not sell personal data. We may share information when necessary to provide requested services or comply with applicable requirements, including with:

• Airlines, authorized consolidators, and travel suppliers to process and fulfill flight bookings.
• Payment processors and financial institutions for payment authorization and transaction processing.
• Service providers and contractors assisting with technology, analytics, communications, customer support, or other operational services.
• Government authorities, regulators, border control agencies, or law enforcement where disclosure is legally required or permitted.

Where applicable, service providers are expected to process personal information in accordance with appropriate data protection and security requirements.

5. International Data Transfers

As flight bookings and travel services may involve providers located in different countries, your information may be transferred across borders where necessary to provide the requested services or meet legal requirements. Where applicable, we may use contractual safeguards, data protection agreements, or other legally recognized mechanisms for international data transfers.

6. Data Retention

Personal information is retained only for as long as reasonably necessary to provide requested services, maintain booking and transaction records, meet compliance obligations, resolve disputes, and satisfy applicable legal requirements.

Retention periods may vary depending on the type of information, the nature of the booking, applicable financial or regulatory requirements, and other legitimate business needs.

When information is no longer required, it may be securely deleted, anonymized, or otherwise handled in accordance with applicable retention requirements.

7. Your Privacy Rights

Depending on your jurisdiction and applicable law, you may have the following rights:

• Access – Request access to personal data we hold about you.
• Correction – Request correction of inaccurate or incomplete information.
• Deletion – Request deletion of personal information where legally applicable.
• Restriction – Request limits on certain processing activities.
• Portability – Request personal information in a transferable format where applicable.
• Objection – Object to certain processing activities, including applicable marketing communications.
• Do Not Sell/Share (CCPA/CPRA) – California residents may have applicable rights regarding the sale or sharing of personal information.
• Withdraw Consent – Withdraw consent where processing is based on consent.

To exercise applicable privacy rights, contact us at privacy@valuefarehub.com. Requests will be reviewed and handled within the period required by applicable law.

8. Cookies and Tracking Technologies

We may use cookies and similar technologies to support website functionality, remember preferences, analyze website traffic, and improve the user experience.

You may manage available cookie preferences through your browser settings or applicable cookie controls provided on our website.

Third-party analytics services, such as Google Analytics where used, may collect information about website usage in accordance with their respective privacy practices.

9. Children’s Privacy

Our services are not directed specifically to children under 13, or the applicable minimum age under local law.

We do not knowingly collect personal information from children where parental consent is legally required without obtaining the appropriate consent.

10. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information, which may include:

• Encryption of sensitive information during transmission where appropriate.
• Secure storage and access controls.
• Security monitoring and measures designed to detect unauthorized activity.
• Employee or service-provider confidentiality and data protection requirements where applicable.

While reasonable security measures are used, no online system or method of electronic transmission can be guaranteed to be completely secure. Users should protect their account and booking information and report suspicious activity when identified.

11. Consultation & Advisory Services

For customers seeking assistance with flight claims, cancellations, refunds, or other travel-related issues, including certain matters involving bookings made through other providers:

• We may provide independent third-party booking assistance or advisory support.
• Services may be provided only after receiving the customer's authorization where required.
• Where applicable, service fees may apply to recovery, refund, compensation, or claim assistance in accordance with the applicable service terms.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in applicable laws, regulations, website features, services, or business practices. Updates will be published on this page with a revised effective date where appropriate.

13. Contact Information

For privacy-related questions, privacy rights requests, or concerns, contact us:

FLIGHT FARE BOOKING INC.
Registered Address: 1142 HICKSVILLE RD MASSAPEQUA, NY 11758
📧 Email: privacy@valuefarehub.com
📞 English (US): 1-866-254-3118